L’Ecole N° 41 is committed to producing the highest quality wines and your complete satisfaction is our primary objective. Great care is taken in packaging and shipping your wines. Please inspect all packages as soon as they are received. Should any bottle(s) be broken during shipping, please contact us immediately at email@example.com or 509.525.0940 so that we may take corrective action and send replacement bottles. Please keep the original package(s) and its contents until notified otherwise.
Our wine is stored in a temperature controlled warehouse until the time of shipment. Any return claim due to a defect in the product will be addressed on a case-by-case basis. Please contact firstname.lastname@example.org with any concerns you may have.
Orders that have not yet shipped may be cancelled and a full refund will be issued to the original payment method. To cancel an unshipped order, please email email@example.com.